Terms and Conditions of Service

Last Updated: August 11, 2026

IMPORTANT: Products sold by Unscripted are intended exclusively for laboratory research purposes. They are not for human or veterinary use.

1. Product Information

We make reasonable efforts to present accurate product descriptions, specifications, sizes, testing information, images, pricing, and availability. Information may be corrected or updated at any time.

Product images are provided for identification and presentation purposes. Packaging, labels, appearance, specifications, or other product details may change without notice.

Products should be evaluated according to the documentation associated with the specific material or lot received rather than assumptions based solely on general website descriptions.

2. Orders and Acceptance

Submitting an order does not guarantee acceptance. Unscripted reserves the right to accept, refuse, limit, or cancel an order at our discretion, including when a product is unavailable, pricing or listing information contains an error, payment cannot be verified, fraud is suspected, or we have concerns regarding the intended use of a product.

If payment has been collected for an order we cancel, the applicable amount will be refunded to the original payment method.

3. Pricing and Payment

Prices are displayed in U.S. dollars unless otherwise stated and may change without notice.

You agree to provide current, complete, and accurate billing and payment information when placing an order.

You are responsible for applicable taxes, charges, duties, or other amounts associated with your purchase unless otherwise stated during checkout.

4. Shipping and Delivery

Shipping estimates are provided for convenience and are not guaranteed delivery dates. Delivery may be affected by carrier delays, weather, address issues, holidays, or other circumstances outside our control.

Customers are responsible for providing an accurate and deliverable shipping address.

Additional shipping terms, eligibility requirements, delivery information, and related policies may be provided in our Shipping Policy.

5. Returns, Refunds, and Order Issues

Returns, replacements, refunds, damaged shipments, missing items, and other order issues are governed by our posted Returns and Refund Policy.

Because research products may be sensitive to storage, handling, contamination, and chain-of-custody conditions after delivery, eligibility for return or replacement may be limited.

If there is a problem with an order, contact Unscripted promptly so the issue can be reviewed.

6. Storage and Handling

Purchasers are responsible for appropriate receipt, storage, handling, containment, disposal, and use of all research materials.

Product-specific storage information should be reviewed when available. Improper storage or handling may affect product integrity and may invalidate assumptions based on testing performed before shipment.

7. Website Use

You agree not to misuse this website, interfere with its operation, attempt unauthorized access, submit false information, engage in fraudulent transactions, scrape or reproduce site content unlawfully, or use the website in violation of applicable law.

We may restrict or terminate access to the website when reasonably necessary to protect Unscripted, our customers, our systems, or third parties.

8. Intellectual Property

Unless otherwise stated, the Unscripted name, branding, website design, original written content, graphics, product photography, research summaries, and other original website materials are owned by or licensed to Unscripted.

Content may not be copied, reproduced, republished, distributed, sold, or commercially exploited without permission except as permitted by applicable law.

Scientific publications and third-party materials referenced on this website remain the property of their respective owners.

9. Third-Party Links and References

This website may link to scientific publications, laboratories, government resources, payment providers, carriers, and other third-party websites or services.

Unscripted does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or accuracy.

10. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

Except for product specifications or commitments expressly stated by Unscripted, we disclaim warranties regarding merchantability, fitness for a particular purpose, non-infringement, clinical suitability, therapeutic effectiveness, or suitability for human or veterinary use.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Unscripted will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the website, products, research information, misuse of products, improper storage or handling, or violation of these Terms.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

12. Purchaser Responsibility and Indemnification

You are responsible for your purchase, possession, handling, storage, use, transfer, and disposal of products obtained from Unscripted.

To the extent permitted by applicable law, you agree to indemnify and hold harmless Unscripted and its owners, employees, contractors, and affiliates from claims, losses, liabilities, damages, or expenses arising from your unlawful use, prohibited use, misuse, resale, handling, or violation of these Terms.

13. Privacy

Our collection and use of personal information are governed by our Privacy Policy.

14. Governing Law

These Terms and any dispute arising from your use of the website or purchase of products will be governed by applicable United States law and the laws of the state in which Unscripted is organized, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

15. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

16. No Waiver

A failure by Unscripted to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision later.

17. Changes to These Terms & Conditions

We may update these Terms & Conditions as our business, website, products, or applicable requirements change.

The current version will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

18. Contact

Questions regarding these Terms, orders, or website policies may be submitted through our Contact page.

By purchasing from Unscripted, you acknowledge that you have read, understood, and agree to these Terms & Conditions of Service.